PRIVACY POLICY
At Ikon Stay and Resturant, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data when you stay with us.
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What Information We Collect:
Personal Details:
When you make a booking or check-in, we collect your name, contact information (like phone number and email), and ID proof details as required by law.
Stay Information:
We keep records of your reservation details, preferences, and any special requests you may have.
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How We Use Your Information:
Providing Services:
We use your information to process your booking, manage your stay, and provide you with our hotel services.
Communications:
We may use your contact details to send you reservation confirmations, updates about your stay, and information about our hotel.
Improving Services:
Your feedback helps us improve our services and tailor our offerings to better meet your needs.
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How We Protect Your Information:
Security Measures:
We have implemented security measures to protect your personal information from unauthorized access, misuse, or loss.
Limited Access:
Access to your data is restricted to authorized staff members who need it to perform their duties.
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Disclosure of Information:
Third Parties:
We may share your information with trusted third-party service providers who assist us in providing services like payment processing and guest communication.
Legal Obligations:
We may disclose your information to comply with legal requirements or respond to lawful requests from authorities.
Your Rights:
Access and Correction:
You have the right to access and correct your personal information held by us. Please contact us if you need assistance with this.
Withdrawal of Consent:
You can withdraw your consent for us to use your personal information at any time. However, this may affect our ability to provide you with our services.
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Policy Updates:
Updates:
We may update this privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
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By staying with us, you agree to the collection and use of your personal information as described in this privacy policy.
If you have any questions or concerns about our privacy practices, please contact us.